Manager/ Senior Manager, Patient Experience (Up to $9800)

Manager/ Senior Manager, Patient Experience (Up to $9800) Jobscope You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. Requirements Recognised Degree with at least 8 years of working experience in customer / patient service operations, including a minimum of 2 years in a managerial capacity Must have a proven track record in building a service culture Experience in developing, evaluating and conducting service training is essential Proficient in writing and editing Adept in conflict resolution, data analytics and presentation All Interested candidates are invited to email your resume in MS Word format to: nerissa.goh@recruitexpress.com.sg Please include your full working experience, education background, notice period, expected salary. Nerissa Goh Jia Ying (R21103899) Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599 We regret to inform that only suitable candidates will be shortlisted for an interview. J-18808-Ljbffr

Location: Singapore, Singapore, SG

Posted Date: 9/14/2025