IT Field Support Level I with Security Clearance

Description We are seeking a Voice IT Field Support Specialist - Level 1 to provide on-site and remote technical support for computer, communications, and teleconferencing systems within a cleared government environment. This role involves performing site surveys, installing and configuring hardware, maintaining communications infrastructure, and training site personnel. The position requires hands-on technical skills, strong problem-solving abilities, and strict adherence to DoD and security protocols. Key Responsibilities * Conduct site surveys to assess and document existing configurations and user requirements. * Analyze requirements and prepare hardware acquisition specifications. * Develop and manage hardware installation schedules. * Prepare site installation documentation and configuration change drawings. * Configure computers, communications devices, and peripheral equipment. * Install, configure, and test computer workstations, printers, peripherals, and teleconferencing equipment (including associated cabling). * Maintain fiber optic, Ethernet cabling, and telephone systems (government or vendor-provided). * Troubleshoot and repair hardware, communications devices, and peripheral systems. * Provide end-user training on proper hardware usage. * Support Active Directory security and policies as directed. * Document all service activities in accordance with organizational and security requirements.

Location: Columbia, Maryland, US

Posted Date: 9/9/2025