Contract IT Hardware Support Engineer (1st line)

Contract IT Hardware Support Engineer (1st line) Location: Winchester, Hampshire - 5 days per week onsite Duration: 3 months IR35 Status: Inside IR35 Spectrum IT are collaborating with a client looking to hire a contract IT Hardware Support Engineer (1st line) to join their team on a short-term 3-month contract based in Winchester, Hampshire. This is an INSIDE IR35 role with engagement via Umbrella Company Only and requires you to be onsite 5 days per week. Working hours: Monday to Friday, 8:00am - 4:00pm This is a fantastic opportunity for someone with strong 1st line hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools. Key Skills & Responsibilities Provide break/fix hardware support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony. Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related issues efficiently. Endpoint management tools such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting. Contribute to ongoing problem management, troubleshooting and root cause analysis. Maintain high levels of customer service, ensuring SLAs/KPIs are consistently met. Organise and prioritise workload effectively, communicating updates clearly to stakeholders. Strong organisational and communication skills.If you are an experienced contract IT Support Engineer with a strong background in hardware and device support, please apply with an updated CV. You will need to be immediately available and within a commutable distance of the Winchester as this is an onsite role. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy

Location: Winchester, Hampshire, GB

Posted Date: 9/9/2025