2nd Line Support

I have an amazing opportunity for a 2nd line support engineer to join a very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following. * Azure * Office 365 * network admin - routers, switches and access points * Active Directory, DNS, DHCP and Group Policy * Managing Back ups * Email security * Datto RMM * Knowledge of phone systems and SBC'c such as 3CX On offer is working with an amazing group of people, Hybrid Working, Private Medical, Profit Share and a salary of £30-35k

Location: Sheffield, South Yorkshire, GB

Posted Date: 9/9/2025