Head of Operations

The Company A highly respected, award-winning property advisory and management firm, renowned for its expertise in the realm of luxury residential, mixed-use, and branded developments, is seeking a Head of Operations for a newly established position. Exclusively advising the premium market and catering to ultra-high-net-worth individuals, our client boasts a market-leading multi-billion-pound contracted portfolio, encompassing some of the most prestigious developments, brands, and clientele in the industry. The Role Reporting to the senior leadership team, this individual will serve as the operational backbone for our client translating executive vision into measurable results while working closely with the head office to ensure seamless delivery of premium services. Key areas of role coverage will include: Executive Support & Strategic Leadership Operations Management & Process Excellence Team Leadership & Development Technology Infrastructure & Information Management Financial Operations & Management Legal, Regulatory & Risk Management The Candidate Minimum 10 years of progressive leadership experience within the luxury services sector, with demonstratable expertise in super prime property, hospitality or luxury market segments ( essential) Understanding of high-net-worth client and institutional client expectations and the operational requirements of delivering excellence in services Proven ability to navigate complex regulatory environments and compliance requirements at pace Remuneration and progression The salary will depend on prior experience but there is an expected range for the role of £100,000 - £120,000 plus benefits and bonus. The Opportunity This opportunity offers the chance to join a highly distinguished, market-dominating business renowned for its excellence within the super-prime sector. Our client upholds the highest standards of professionalism and quality combining this with dynamic, innovative solutions to its clients. The successful candidate will play a crucial role in maintaining and enhancing the company’s market leading position as it continues to expand its exceptional service offering into new markets. For more information please contact Lucy Cook- l.cook@falmouthfairfax.com / 44 (0) 20 3854 3872

Location: London,, GB

Posted Date: 9/9/2025