Hotel Manager

We are looking for a talented and passionate full-time Hotel Manager to join The Connaught Executive team at the award-winning 5-Star deluxe hotel - The Connaught. Responsibilities In conjunction with the relevant Executive members and/or department heads, review daily and weekly activities and priorities to ensure the smooth and efficient operation of the hotel, tailoring service to guest needs and in line with Forbes, LQA and Company service standards. Work in conjunction with Rooms Division and Food and Beverage management teams in the analysis, review and updating of The Connaught service and product offering, ensuring the needs of The Connaught guests are its central focus. Be a driver of effective communication and co-operation between all departments of the hotel and foster proactive and productive working relationships and common goals between departments. Establish short and long-term objectives for department heads and operational departments, ensuring quality and service standards are achieved and departmental goals and priorities are clear. Working in conjunction with the Director of Rooms, oversee the guest relations and service approach including the arrival process; room allocations; VIP programmes; guest history and preferences; and ensure associated data is effectively utilised. Who You Are: Someone who naturally embodies elegance, warmth, and quiet confidence. Previous management experience in luxury hospitality. A calm, composed presence with an eye for thoughtful detail. A team player who believes service is an art and people are at the heart. A Rewarding Career with Maybourne At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional. Health & Wellbeing Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes. Option to purchase up to five additional days of annual leave per year. Monthly access to subsidised massage and podiatry treatments. A programme of wellbeing initiatives, from mental health support to physical activity. 24-hour confidential assistance helpline. On- and off-site Occupational Health support. Life assurance through our Death in Service scheme. Eye care support, including vouchers and contributions towards glasses* Flu vaccination vouchers* Cycle to Work Scheme Recognition & Growth An extra paid day’s leave to celebrate your birthday. Instant recognition and award programme, celebrating extraordinary contributions. Dedicated in-house training and development to support your personal and professional growth. Monthly colleague awards with generous prizes. Opportunities for internal progression and cross-property moves. ‘Introduce a Star’ referral scheme – with rewards of up to £1,500* Long service celebrations to honour your continued dedication. Financial Care A highly competitive salary package Increased holiday entitlement after 3 and 5 years of service Family-first policies, including enhanced maternity and paternity pay Season ticket travel loans A generous pension scheme* Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost. Moments to Remember Exceptional colleague rates of £50 per night across Maybourne properties for you and your family A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience* 50% off food and beverage across our restaurants and bars* Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations. Thoughtful gifts to mark weddings, new arrivals, and retirements. *Selected benefits are subject to terms and conditions. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full-time role requiring a minimum of 40 hours per week.

Location: London,, GB

Posted Date: 9/9/2025