Ecommerce Manager

Ecommerce Manager | Manchester City Centre | Online Fashion | Salary up to £45k Basic | 25 Days holiday, Gym A growing retail group with a diverse portfolio of brands is seeking an experienced eCommerce Manager to lead digital trading and performance across multiple online stores. This role offers a central city location, hybrid working, and a range of benefits. The ideal candidate will be a commercially-minded eCommerce Manager with a track record of delivering results in a fast-paced environment. Key Responsibilities Oversees the daily trading and performance of all eCommerce websites Delivers against key commercial KPIs including revenue, conversion rate, AOV, and customer experience Owns the trading calendar and seasonal promotional planning Utilises tools such as GA4 and Shopify Analytics to make insight-driven decisions Enhances the onsite journey, focusing on UX, navigation, product presentation, and fulfilment innovations Manages the development and execution of the brand's app strategy Ensures product data, pricing, and availability are accurate and up to date across all sites Collaborates with CRM, marketing, tech, and creative teams to align on content and campaign execution Leads and develops a team of two eCommerce Executives, providing clear direction and support Plays a key role in shaping and executing the long-term eCommerce strategy What We're Looking For Minimum of 5 years' working in an eCommerce or online trading role, ideally within retail or consumer products Strong hands-on knowledge with Shopify Plus, including replatforming or site rebuilds Familiarity with CRM tools such as Klaviyo, Hubspot, or Salesforce Data-literate, commercially focused, and confident with GA4 and Excel ERP experience (e.g. Brightpearl or Netsuite) is desirable but not essential Proven leadership experience with the ability to coach and develop team members Excellent stakeholder management and ability to coordinate cross-functional teams A strategic and proactive eCommerce Manager who thrives under pressure BBBH33869

Location: Manchester, North West, GB

Posted Date: 9/9/2025