General Manager

General Manager / Events Operations Manager – Historic London Venue Salary: 35-40k Working Hours: Full-time, 40 hours/week Annual Leave: 31 days per year (inclusive of bank holidays) About the Role We are seeking an experienced, passionate and highly organised General Manager / Events Operations Manager to lead event delivery at one of London’s oldest and most prestigious livery halls. This is a unique opportunity to shape operations at a historic venue, working with a progressive, creative team committed to exceptional hospitality standards. You’ll play a pivotal role in leading service delivery, managing staffing, refining systems, and upholding the venue’s legacy through flawless event execution. What You’ll Do Act as General Manager on all event days, leading setup, live operations, and breakdown Oversee venue logistics including pack lists, drinks management, linen hire, stock levels and service planning Recruit, train and manage freelance staff for events Deliver and maintain high standards of fine dining service through regular staff training and live supervision Develop and document venue-wide operational systems and improvements Maintain regular communication with the central team, providing performance updates and feedback What We’re Looking For A confident, hands-on leader with a minimum of 3 years' experience in event catering operations Proven expertise in fine dining service and running events at heritage venues or livery halls Strong experience in staff recruitment, scheduling, and training , with the ability to manage large freelance teams A calm, solutions-focused mindset with the ability to thrive under pressure Exceptional attention to detail and a proactive approach to operational problem-solving Excellent interpersonal and communication skills, able to collaborate across departments and inspire team morale We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence. How to Apply Please send your CV of your CV today

Location: City of London, London, GB

Posted Date: 9/8/2025