Field Services Engineer

Field Services Engineer - Copper Cabling - NW/W London This is a field-based role requiring nationwide travel to install and support network, server, and Wi-Fi hardware, along with associated cabling, at client sites, data centres, and telephone exchanges. The position includes participation in a 24/7 on-call rota (1 week in 46 weeks). Key Responsibilities: Field Operations: Install and test network and server hardware. Perform site surveys for Wi-Fi/4G coverage and cabling planning. Troubleshoot and resolve circuit/hardware faults using ServiceNow. Carry out hardware upgrades, re-cabling, and pre-deployment tasks. Provide on-site support for out-of-hours migrations and switchovers. Coordinate daily workload and meet SLA timelines based on ticketing and geography. Data Centre Support: Maintain site access and remote hands support for colocation and internal clients. Ensure compliance with ISO standards and ITIL practices. Keep data centres clean and organised. Gain foundational knowledge of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. Experience with hand tools and working at height. Strong customer service skills and professional conduct. Willingness to travel and stay overnight as needed. Excellent communication and problem-solving abilities. Full, clean UK driving license (some travel by train/air; expenses covered). Desirable: Networking, copper and fibre cabling experience. Hardware deployment experience. Prior field technician or remote hands experience. If you're interested please get in touch ASAP!

Location: South East, GB

Posted Date: 9/8/2025