Customer Service Advisor

About the Role: We are currently looking for a proactive Customer Service Advisor to join our clients team based in Coleshill . This is an excellent opportunity for someone with a minimum of 6 months' customer service experience who is confident handling both customer queries and administrative tasks. Key Responsibilities: Handling incoming customer queries via phone and email in a timely and professional manner Making outbound calls to follow up on enquiries Performing accurate and efficient data entry and maintaining internal databases Providing clear, helpful, and friendly communication to ensure customer satisfaction Supporting general administrative tasks Requirements: Minimum of 6 months' experience in a customer service role would be preferable (office, retail, or call centre) Experience with data entry and handling outbound calls is highly desirable Administrative experience is preferred but not essential Strong communication and problem-solving skills High attention to detail and excellent organisational skills Comfortable using Microsoft Office and internal CRM systems What We Offer: Competitive hourly rate of £12.50 - £13.00 , based on experience Supportive and team-focused working environment On-site parking and great public transport links Potential for long-term opportunities and growth within the company

Location: Coleshill, Warwickshire, GB

Posted Date: 9/8/2025