Senior Services Manager

Senior Services Manager Ravensthorpe, Mirfield & Batley, West Yorkshire Permanent, Full Time (37.5 hpw) Salary £28,174 to £30,804 per annum On call shift payment of £14.30 per session We can't sponsor you due to certificate limits. We review this regularly. Home, a place where you belong At Home Group, were proud to be ranked among the UKs Top 10 Best Workplaces for Wellbeing, we put people first. Lead with purpose across Queen Street (7 beds), Calder House (6 beds) and Batley (Housing Management only - 8 beds), where youll inspire teams, support residents to thrive, and be welcomed by colleagues who make you feel at home (with brilliant cooking often on the table!). This is more than a job, its your chance to make a real difference and grow as a leader in a workplace that truly care Whats in it for you? 34 days leave, pro-rated (including bank holidays and a me day) Paid time off for volunteering Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses Colleagues really matter to us, thats why were the?10th?Best place in the UK for Wellbeing Typical day as a Senior Client Service Manager Lead, coach, and inspire your team to deliver person-centred services, measured through KPIs, surveys, and performance outcomes. Act as Safeguarding Lead, ensuring customer safety, wellbeing, and compliance with safeguarding standards. Oversee health and safety checks, risk assessments, and accurate service records. Manage contracts, budgets, and KPIs while building strong relationships with stakeholders and commissioners. Balance operational delivery with flexibility, managing your diary, adapting hours to customer needs, and providing paid on-call cover. Use technology confidently for planning, training, record-keeping, and team collaboration. Youll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the top ten Great Place to Work in the UK! You have Strong people skills to motivate, support growth, and challenge behaviours that dont align with organisational values. A deep understanding of customer circumstances and a passion for advocacy. Experience of managing supported or care environments; experience in housing management is desirable Experience in people management, including managing multiple services and/or managers. A vehicle insured for business use (mileage reimbursed). Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Senior Client Services Manager job description , find out about? us and for help to apply. Roles may close early, so dont miss out! You can also check out our?benefits on our website. If you need any adjustments to help you in the process, email us at

Location: Dewsbury, Yorkshire, GB

Posted Date: 9/8/2025