Regional Operational Manager

Regional Operational Manager Service: Services and Innovation London Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week) Location: Various areas across London Hours: 29.6 hours per week (part-time) We offer flexible working arrangements - please see below for more details. Contract: Permanent Family Action & the Role’s Impact: At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact. The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital. Key requirements: · Proven leadership experience managing services for vulnerable children, young people, and families. · Strong background in team management, budget oversight, and quality assurance. · Skilled in stakeholder engagement, partnership building, and service development. · Experience with tenders, funding bids, and strategic growth. · Knowledge of safeguarding, compliance, and data-driven performance monitoring. · Commitment to equity, diversity, and inclusion, with an understanding of intersectionality. · Excellent communication, project management, and organisational skills. · A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification. We welcome applicants with lived experience of the communities we support. Main Requirements (for details check the job description and person specification): · Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service Benefits: - an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours) - up to 6% matched-pension contributions - enhanced paid sick leave and paid family leave provisions - eye care and winter flu jabs vouchers - cycle to work scheme - investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: · Follow the link to our website and click 'Apply Now' below to complete our online application form · Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London All appointments with Family Action are subject to satisfactory Safer Recruitment checks. Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. *Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Location: London,London,, GB

Posted Date: 9/8/2025