Supporter Care Officer

Supporter Care Officer – Temp (2–4 months) £26,500 - £28,500 Full-time Office-based (5 days/week) London Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract , based full-time in their London office . This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service. You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration. Key responsibilities include: Providing excellent customer service via phone, email, and post Processing donations and managing Gift Aid records Maintaining accurate supporter data in the CRM You’ll be a great fit if you: Have experience in supporter care Are confident using databases (ideally Dynamics or RE) and handling sensitive data Have strong communication skills and attention to detail Thrive in a busy, team-oriented environment Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received, the charity reserves the right to end the application period sooner. To discuss this vacancy, please call Ashby and quote reference 2699AJ

Location: London,, GB

Posted Date: 9/8/2025