AVP, Consumer Banking Operations Risk & Governance, CBGO, Group COO

Overview AVP, Consumer Banking Operations Risk & Governance, CBGO, Group COO at DBS Bank. Role involves identifying, reporting and escalating operational risk within the framework of the operational risk management tools; working with operational units to manage errors and incidents; and ensuring risk awareness and compliance with Group policies, standards and guidelines. Responsibilities Responsible for the identification, reporting and escalation of emerging operational risk through the execution of operational risk management framework tools Work with Operational units to manage errors and incidents, including root cause analysis and identifying risk mitigating measures and actions tracking Perform deep dive of operational processes and landscape reviews Perform periodic risk assessments (e.g. RCSA), control testing, analysis of key risk indicators to ensure risk exposure over the key processes are within risk appetite Perform risk reviews for new processes arising from new product launches, transfer of activities or process automation Ensure accurate and timely submission of risk and control reports Promote risk awareness and compliance with Group’s policies, standards and guidelines by conducting periodic trainings and workshops Liaison with other control functions such as Group Risk/Compliance/Finance for advisory matters Education / Preferred Qualifications Degree in Accountancy, Business or Banking and Finance will be preferred At least 5 years' experience in Operational Risk / Audit / Controls within Financial Services Familiarity with Consumer Banking Operations and/or Wealth Management Operations will be an advantage Core Competencies Good control mindset and the ability to understand a broad range of operational issues Self-starter with the ability to multi-task Attention to details and good analytical skills Strong teamwork values as well as the ability to drive and complete initiatives independently Excellent communication skills and ability to engage with the various stakeholders Good understanding of Microsoft PowerPoint, Excel and Word Details Primary Location : Singapore-DBS Asia Hub Job : Risk Management Schedule : Regular Job Type : Full-time Job Posting : Aug 28, 2025, 4:00:00 PM J-18808-Ljbffr

Location: Singapore, Singapore, SG

Posted Date: 9/7/2025