Accounts Receivable Specialist

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our Finance team in Mexico. This role is responsible for managing incoming payments, ensuring accurate record-keeping, and maintaining strong relationships with customers to support timely collections. Duties and Responsibilities: Accounts Receivable Administration: Monitor accounts daily, including placing accounts on hold, releasing orders, reviewing collection notes, and analyzing aged balances Contact customers for payment of past due amounts and effectively communicate delinquent balances Assist in gathering and identifying uncollectible accounts for write-off and submit them to the manager for approval Complete month-end Process - reserve review processes / GL Account Reconciliation Customer Service and Dispute Resolution: Resolve customer disputes concerning billing and order entry errors Research accounts and prepare documentation to support account adjustments to correct billing errors Coordinate the investigation of Refunds, pricing issues, debit and credit memos and other actions as required. Payment Processing and Documentation: Work with the cash applier to ensure the accurate and timely posting of payments Submit credit and rebills as needed Document communication with customers Skills and Requirements : Excellent English oral and written communication skills with the ability to present information effectively and efficiently Ability to learn specialized software programs and navigate company databases Working knowledge of Microsoft Office (Word, Outlook, Excel) Strong organizational skills Ability to work in a fast-paced environment and interface well with field personnel, managers, and customers Strong attention to detail, problem-solving skills, and customer service skills Ability to work independently with minimum supervision Experience and Education: Minimum 2 years’ experience in Accounts Receivable. Bachelors Degree in business, finance, or accounting preferred. Experience working in a shared services environment.

Location: Juárez, Chihuahua, MX

Posted Date: 8/25/2025