Retail Training Coordinator

Reporting to the Retail Training Manager Europe, you will lead the sales staff’s performance improvement by maintaining a regular presence in the European stores’ network. Your key responsibilities will include delivering customer journey training, managing inductions for new joiners, identifying training needs through coaching in-store staff and managers, and providing post-training support to enhance team performance. MISSIONS Conduct training analysis regularly, follow up on completion rates, and assess the actual level of team preparation Plan, schedule, and execute training and coaching activities based on specific needs Develop creative and innovative training delivery methods Manage induction plans and activities for new employees Report weekly activity metrics Collaborate with HR and Store Managers to identify top talents and advise on development opportunities Prepare and adapt training materials and workshops Evaluate and improve training materials Track attendance and training history, and implement corrective actions as needed Provide logistical and administrative support to training activities Monitor the training budget PROFILE Over 5 years of experience in Retail or Retail Training Passionate about Luxury Retail and Fashion Proficient in Excel and PowerPoint; digital and AI knowledge is a plus Strong organizational skills with attention to detail Excellent interpersonal and communication skills Creative and innovative thinking Fluent in English Knowledge of French, German, Turkish, or other languages is a plus J-18808-Ljbffr J-18808-Ljbffr

Location: Lazio, IT

Posted Date: 8/23/2025