Quality & Compliance Specialist

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Quality & Compliance Specialist role is part of our Italian Legal & Compliance Team and is the main responsible for all Quality, Information Security systems, H&S and compliance matters for the Italian Country. He / She will be in charge of managing all internal and external auditing activities related to ISO9001 / ISO27001, Health & Safety aspects, Privacy regulation (GDPR), Sustainability guidelines and legislative Decree 231 / 01 compliance. He / She will implement locally global and European procedures considering the business needs and legislation in Italy. What you'll be doing Quality & Compliance Specialist role acting in a local and multinational environment, collaborating with the Italian Legal & Compliance Manager and Europe Governance, Risk & Compliance stakeholders. The main responsibilities will be Develop and implement risk and compliance policies, principles, and procedures in the country to ensure proactive risk and compliance management practices; Coordinate the implementation of group policies and procedures in the country; Manage periodic internal group reviews and external audits conducted by certification bodies; Conduct external reviews of third parties and clients; Research emerging compliance issues and review related documentation and contractual provisions; Provide onboarding information and training materials to new employees regarding company policies and procedures; Provide regular reports on risk and compliance issues; Support RSPP in providing safety documents necessary for technical activities at client sites (e.g., DUVRI, Safety Operating Plan); Conduct H&S training for new hires; Monitor mandatory H&S training and request updates or additional training when needed; Manage mandatory documents according to EU Regulation 2016/679 - GDPR (e.g., client assessments, system administration appointments); Assist in providing clients with data to confirm NTT systems’ compliance with security rules; Support the Europe Information Security Officer as the local contact point; Collaborate with the Europe Sustainability team to collect and provide country data for sustainability goals; Complete onboarding questionnaires for clients regarding sustainability, security, safety, and quality; Ensure all steps for third-party onboarding comply with our rules. To be successful in this role, you should have: A Master’s degree in Economics, Law, or Management Engineering with specialization in Quality, Assurance, and Regulatory affairs; Solid experience in a similar role within an IT/ICT company; Good knowledge of ISO9001 and ISO27001 standards; Knowledge of Legislative Decree 81/08; A strong risk management approach; Proven experience managing internal and external audits; Strong analytical and organizational process management skills; Auditor certification (preferred); Ability to work effectively in teams; Client-focused approach; Innovative mindset for continuous improvement; Problem-solving skills; Ability to communicate with C-level executives; Fluent in English (spoken and written); Proficiency in MS Office. We offer: A people-centric culture; A collaborative work environment; Career development and training pathways; A multinational environment with local nuances; Respect and inclusion for all types of diversity; Hybrid working approach. Workplace type Hybrid Working About NTT DATA Equal Opportunity Employer J-18808-Ljbffr

Location: Segrate, Lombardia, IT

Posted Date: 8/22/2025