Service Manager

M&D Care have a fantastic opportunity for a Registered Manager. This is an exciting and rewarding opportunity to work for an award winning employer and lead an fantastic team working in an exceptional Residential service. As the Registered Manager, you will be responsible for the management of day-to-day operations. You will be confident in facilitating the provision of the very best standards of care of the people we support, ensuring safe services continue to remain compliant with relevant legislation. Roles & Responsibilities Fulfilling the registration requirements and performance standards required by the CIW. Completing assessments for the people we support, support plans and risk assessments. Delivering a high standard of support services for the people we support. Ensuring high standards and best practices are maintained at all times. Familiarising all employees with company policies and procedures and ensuring these are being followed correctly. Supporting, developing and managing support staff within your service area. Ensuring all records are maintained, monitored and evaluated to ensure effectiveness. Provide leadership and consultation with your team including supervisions and appraisals. Work with our recruitment team to recruit, select and hire potential staff in accordance to relevant job descriptions. Completing, maintaining and submitting reports and records to regulating bodies as required. Managing the rota coordination team to supply timely rotas for staff. Hold regular staff and management meetingsYou will work closely with our Head of Service and build a strong relationship with our customers, care managers and stakeholders. What were looking for in a Registered Residential Manager: We are looking for an experienced, driven and passionate individual with experience working with individuals who have a learning disability and mental health needs. You will need to have achieved your QCF Level 5 in Health & Social Care or QCF Level 4 in Management or equivalent. You will have previous experience working within a management role, at demonstrable experience of management within a domiciliary or residential service. You are required to be computer literate, have strong relationship building skills and customer service skills. We are looking for a confident and reliable individual who strives for success! Job Benefits Refer a Friend bonus £500 Free DBS check Cost of compulsory Social Care Wales registration fee paid by M&D Care Employee Health & Wellbeing Scheme Comprehensive training Career progression 33 days holiday including bank holidays Occupational pension scheme

Location: Llandysul, Wales, GB

Posted Date: 8/21/2025