Technical Claims Manager

Technical Claims Manager ?? Central London | ?? £60,000-£70,000 | �? Hybrid (1-2 days/week, travel expensed) Are you a claims professional who wants to shape strategy, improve customer journeys, and influence product design - not just process claims? A fast-growing travel insurance intermediary , backed by a leading private equity firm is hiring a Technical Claims Manager to drive insight, strategy, and innovation across their claims proposition. What you'll be doing: You'll work closely with product, pricing, and underwriting teams, taking ownership of: Claims MI & Insight : Analyse claims data, spot trends, and present insight to senior leadership Claims Strategy : Inform pricing, cost containment, and claims management approaches Customer Journey & Product : Identify pain points and opportunities for new offerings under Consumer Duty principles Policy & Case Management : Support better stakeholder reporting, case handling, and wording improvements What they're looking for: Strong experience in claims - ideally with exposure to insight, reporting, strategy, or policy Travel insurance experience You might come from claims, underwriting, or product , with a strong interest in driving change Comfortable working in a scale-up environment: hands-on, collaborative, and project-driven Why join? Big plans: This business is scaling fast, with a 5-year strategy focused on growth and innovation Real impact: You'll work directly with senior leadership and shape the future of their claims function Great culture: A genuinely inclusive, roll-your-sleeves-up team - backed by serious investment The setup: £60,000-£70,000 base benefits Hybrid working (1-2 days/week in Central London, travel expensed) Reports into the Head of Commercial (placed via us, recently promoted after 9 months!) Fast 3-stage interview process Ready to lead claims strategy at one of the UK's most exciting insurance scale-ups?Apply now via Harnham or reach out directly by sending your CV

Location: London, South East England, GB

Posted Date: 8/20/2025