Regional Facilities Manager

Primark, an international fashion retail company with 18 stores in Italy and more than 5,000 colleagues, along with 5 stores in Slovenia, Hungary, and Romania, is expanding by opening new stores in the upcoming months. Do you want to be part of this ambitious project? We are seeking a Regional Facilities Manager to join our team at the Milan Head Office. As the Regional Facilities Manager for Italy, Slovenia, Hungary, and Romania, reporting to the Senior Retail Facilities Manager in Dublin, you will oversee facility management suppliers, contracts, and partnerships to ensure optimal service delivery and operational efficiency across these countries. Your key responsibilities include: Managing supplier contracts and ensuring service standards are met across all sites. Building strong partnerships with suppliers for collaborative service delivery. Reviewing and validating quotations, ensuring contractual compliance, and assessing cost-effective alternatives. Conducting contract performance reviews and audits, ensuring preventive maintenance and reactive services meet standards. Performing site audits to ensure compliance with health, safety, environmental, and quality standards. Monitoring supplier performance through KPIs and SLAs to foster continuous improvement. Enhancing customer experience in stores through improved FM services. Aligning services with corporate social responsibility and sustainability goals. Collaborating with Procurement and Finance to manage budgets, review contracts, and oversee tender processes. Planning and managing FM services for new store openings. Ensuring store operations by managing supplier activities and responding to emergencies, including out-of-hours calls. Acting as the liaison between Facilities and Stores to meet operational needs. Providing regular reports on contract performance, service standards, and costs to senior leadership. What we are looking for: At least 5 years of experience managing facility management contracts in retail, with a proven record in complex contract management and multi-site service delivery. Deep understanding of Facility Management and retail industries, with the ability to identify trends and opportunities for improvement. Strong interpersonal and communication skills to build stakeholder relationships and influence decisions. Experience managing large Capex and Opex budgets with strong financial acumen. Proficiency in CAFM systems, IT, and report writing. Ability to analyze complex data and provide actionable insights. A collaborative and motivating approach to working with suppliers and teams. Excellent problem-solving and conflict management skills. Fluent in English and Italian. Willingness to travel frequently. This role offers a unique opportunity to work in a fast-growing company that values development, teamwork, and excellence. Join us as a Regional Facilities Manager! J-18808-Ljbffr J-18808-Ljbffr

Location: Varese, Lombardia, IT

Posted Date: 8/20/2025