Support Specialist

3 days ago Be among the first 25 applicants Direct message the job poster from Pyramid Consulting, Inc Recruitment SpecialistReach out to me directly if you are on the move! (Hiring for UK & Europe)angelina.kamal@pyramidci.com Job Title: IT Support Engineer Experience: 2–3 Years Language Requirement: English and Italian proficiency Job Summary: We are seeking an experienced and self-motivated Onsite Support Engineer to provide technical support and infrastructure maintenance at our manufacturing plant. The ideal candidate will possess strong interpersonal skills, solid IT knowledge, and the ability to work independently or as part of a team in a dynamic environment. Key Responsibilities: Provide deskside support for laptops, desktops (Windows or Apple), peripherals, and audiovisual equipment Install, configure, and troubleshoot hardware including servers, storage, switches, firewalls, and Wi-Fi access points Support Data Center operations, including physical hardware maintenance, firmware updates, and hands-on troubleshooting Manage IT assets throughout their lifecycle, including procurement coordination, allocation, and disposal Required Skills & Experience: 2–3 years of hands-on IT support experience, preferably in a manufacturing plant environment Good knowledge of desktop/laptop installation, imaging, and support for both Windows and Apple devices Experience with installation and troubleshooting of peripherals like printers, scanners, and quality control equipment Working knowledge of server room operations, basic network configuration, and security appliances (firewalls, switches, Wi-Fi) Excellent communication skills and the ability to guide junior team members Self-starter with minimal supervision needed and a proactive problem-solving approach Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Pyramid Consulting, Inc by 2x Get notified about new Support Specialist jobs in Emilia-Romagna, Italy . Bologna, Emilia-Romagna, Italy 5 days ago Bologna, Emilia-Romagna, Italy 3 days ago Bologna, Emilia-Romagna, Italy 1 month ago Bologna, Emilia-Romagna, Italy 1 month ago Bologna, Emilia-Romagna, Italy 1 month ago Junior IT Service Desk Retail Specialist Technical Support Engineer, Trilogy (Remote) - $60,000/year USD Bologna, Emilia-Romagna, Italy $30.00-$30.00 5 days ago Greater Bologna Metropolitan Area 3 weeks ago Technical support Specialist (Apprentice) Bologna, Emilia-Romagna, Italy 2 weeks ago Colorno, Emilia-Romagna, Italy 2 weeks ago Parma, Emilia-Romagna, Italy 2 months ago Bologna, Emilia-Romagna, Italy 6 days ago Bologna, Emilia-Romagna, Italy 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Location: Emilia-Romagna, IT

Posted Date: 8/18/2025