Technical customer support

Join our team and shape the future of smart building automation! We are looking for an electronics technician to join our Technical Customer Support team in Legnano, Milano - Italy . Key Responsibilities: Offer remote technical support to installers Manage the helpdesk Provide in-person or remote customer training on specific products or topics Handle RMA processes Engage with technical support functions in foreign countries The CUSTOMER ASSISTANCE function interfaces with the technical and production departments to generate product or process improvement feedback. It also analyzes problems and proposes solutions or improvement actions to R&D, production, and documentation areas. Qualifications: Solid understanding of the fundamental principles of electrical systems Proficiency in bus systems, with a preference for KNX expertise Diploma or technical degree, with basic knowledge of electronics Effective interpersonal skills and a positive dialogue approach Proactive, dynamic attitude, reliability, confidentiality, and commitment to accuracy and responsibility Why join us? Headquartered in Legnano (MI) with branches in Europe, the Middle East, and Asia, Eelectron has been designing, manufacturing, and marketing over 200,000 cutting-edge products for the building and home automation sector since 1995, based on KNX and DALI buses. • Work with passionate engineers, technicians, and professionals in an international, people-focused environment. • Keep up with the latest technologies in smart building automation. • Grow with us in a company that values long-term careers, innovation, and sustainability. J-18808-Ljbffr

Location: Legnano, Lombardia, IT

Posted Date: 8/17/2025