Regional Workshop & Spares Manager

The main purpose of the role: To manage all workshop and spares operations in the Gauteng region, ensuring service excellence, stock availability, technician productivity, and customer satisfaction through effective planning, team leadership, and administration. Responsibilities: Manage workshop and spares operations across JHB and the surrounds Lead and manage a team of approximately 12 staff members Monitor and drive Technician productivity and efficiency targets Maintain adequate stock levels to prevent backorders and meet timelines Conduct quarterly stock controls Drive service efficiencies to ensure service excellence for customers, Technicians, and branches Handle customer queries, complaints, and related documentation Conduct follow-up calls and service delivery spot checks Oversee spares administration, including job card analysis, invoicing, and related tasks Manage vehicle maintenance Prepare and manage quotations Visit clients and maintain strong customer relationships Assist with warranty claim processing and follow-ups Ensure processes are implemented and executed effectively Submit reports and communicate progress or issues as required. Requirements: Matric (Grade 12) Relevant post-matric technical qualification (preferably N4 or higher in Millwright, Engineering, or Automotive) Strong technical understanding of workshop and spares environments Proven experience managing workshop and/or spares operations Stock management and inventory control experience Hands-on experience in customer relationship management Proficiency in MS Excel, Word, and Outlook.

Location: Johannesburg, Gauteng, ZA

Posted Date: 8/16/2025