DACH Field Service Engineer

Social network you want to login/join with: Reporting to the EMEAI Field Service Manager, this Field Engineer is responsible for Providing state-of-the-art onsite services (installation, preventive maintenance, break-fix/troubleshooting call-out, site survey etc.) and technical support to customers on our range of Auto ID products, in particular our range of Stationary Industrial Scanners and cameras. Main responsibilities : • Install (mechanical, electrical), configure and start-up (commissioning) Datalogic equipment at customer sites as per pre-defined specifications • Maintain, re-stamp, adjust and replace onsite Datalogic devices of existing customer systems • Follow rigorously safety and security onsite company procedures • Escalate to upper technical level problems that can’t be solved independently • Issue timely and accurate service reports (including expenses report) • Extend or help building a respectful relationship with customers by always adopting an exemplary attitude Requirements : • Education: Bachelor’s degree in a technical field such as electronics • Languages: German (primary), then English • Experience: Preferred is 2/3 years of prior experience on Field Service Activities in automation or other similar market with Electrical and Electronical devices. Other Information & Specific Skills : • Electrical & Mechanical Schematics reading. • Troubleshooting and diagnostic experience of electromechanical and software. • Good understanding of computer networks (LAN, VLAN) • Good understanding of network protocol (TCP-IP, UDP, FTP, SFTP, HTTPS) • Good understanding of serial communications (RS232 & RS485) • PLC communications expérience (PROFINET, PROFIBUS, ETHETRNET-IP) • Experience in working with Industrial Automation Devices. • Proficient in Microsoft Office Software (MS Dynamics is a plus) • Willingness to travel is important, 90% of the time the candidate will travel inside Germany, 10% is the maximum availability asked to travel outside the country. • Be very flexible, and available to work also before the starting hour stated in the contract, or overnight. Availability to work on weekends (10-20% time a year). • Good communication and interpersonal skills • Resident in Germany (Colonia, Dusseldorf area preferred) J-18808-Ljbffr

Location: Bologna, Emilia-Romagna, IT

Posted Date: 8/16/2025