Human Resources Manager

Job Title: People Manager Location: Chelmsford (Hybrid) with occasional travel Salary: up to £70,000 Bonus 27 days holiday I'm working with a Financial Services organisation who are looking for a People Manager to join a dynamic and growing organisation within the insurance sector. This is a key role within the People team, responsible for overseeing both the People Advisory and Administration teams and line management of x3 indivduals. About the Organisation This is a well-established, independent Lloyd’s broker with a strong presence in the UK insurance market. The business has grown through strategic acquisitions and now employs approximately 500 people across multiple offices. With a strong focus on innovation, inclusion, and continuous improvement, the company offers a collaborative and supportive environment where people are encouraged to grow and thrive. About the Role Reporting to the People Director, you will play a central role in shaping the employee experience, supporting leadership, and driving continuous improvement in HR operations. You will be instrumental in ensuring compliance with employment legislation, supporting organisational change, and embedding a culture of excellence and inclusion. Key Responsibilities: Leadership and Strategy Lead and develop a team of three direct reports: a People Administration Manager and two Senior People Advisors. Support the People Director in delivering strategic HR initiatives and projects. Oversee the delivery of HR services across the employee lifecycle, from onboarding to offboarding. Ensure all HR practices align with current employment legislation and internal policies. Employee Relations and Policy Provide expert guidance on complex employee relations matters, including disciplinary, grievance, performance, and restructuring cases. Ensure timely and effective handling of ER cases by the Advisory team. Maintain and update company policies, ensuring best practice and legal compliance. Support leadership in applying policies fairly and consistently. Operational Excellence Oversee the People Admin function, ensuring accuracy in payroll, benefits administration, and personnel records. Ensure the People Ticketing Service meets service level agreements. Conduct regular audits and spot checks to maintain high standards in documentation and compliance. Lead the submission of payroll data and ensure right-to-work checks are completed thoroughly. Projects and Reporting Support due diligence and integration during acquisitions, identifying and escalating risks. Maintain up-to-date job specifications and HR documentation. Produce monthly and quarterly reports for senior leadership, including the CEO. Lead the annual Gender Pay Gap reporting process and support EDI initiatives. Communication and Engagement Create and distribute internal communications, newsletters, and HR updates. Organise and lead People Forums and training sessions for managers. Ensure SharePoint and internal HR resources are current and accessible. Foster strong relationships across the business, promoting a culture of trust and transparency. Training and Development Review annual appraisals to identify training needs and coordinate learning opportunities. Maintain training plans for self and direct reports. Encourage knowledge sharing and professional development within the team. Ideal Candidate CIPD qualification or equivalent HR credentials. At least 2 years’ experience of People Management. Ideally, experience within the insurance broking or underwriting profession. Proven involvement in M&A activity from an HR perspective. Strong leadership, communication, and organisational skills. High standards of integrity, professionalism, and confidentiality. Please apply online or send your CV to Aisha Barnes: aisha.barnes@hrheads.co.uk All enquiries are handled confidentially

Location: Essex, UK, GB

Posted Date: 8/12/2025