Service Advisor

Key Responsibilities: Welcome customers and provide a professional, friendly first point of contact Accurately capture customer and vehicle details for service bookings Liaise between customers and the workshop to ensure clear communication on work required and costs involved Prepare job cards and ensure proper documentation for all service work Follow up with customers regarding service progress and completion Handle customer queries and resolve concerns promptly Maintain high standards of customer satisfaction and dealership professionalism Requirements: Previous (1years) experience in a automotive customer service role will be advantageous Strong communication and interpersonal skills Good organizational and administrative abilities Ability to work under pressure in a fast-paced environment Computer literate (Microsoft Office & dealership management systems preferred) Valid drivers license (Code B/EB)

Location: West Rand, ZA

Posted Date: 8/12/2025