Welsh Speaking Customer Service Advisor

Welsh Speaking Customer Service Advisor Cardiff (hybrid) | £15.04 per hour | 37 hours/week | Until 31st December 2025 Join our public sector client as a Welsh Speaking Customer Service Advisor and become a key part of their Contact Centre team. You'll deliver high-quality support across phone, email, and social media, ensuring every customer receives a professional and positive experience. What you'll do: Handle a wide range of enquiries and transactions Deliver excellent service across multiple channels Support continuous improvement in customer service What you'll need: Fluent Welsh speaker with strong communication skills Experience in a customer-facing, multi-channel environment Confident using CRM systems and Microsoft applications

Location: Swansea, City and County of Swansea, GB

Posted Date: 8/9/2025