Lodge Anchor, Food & Beverage / Front of House

Key Responsibilities Guest Experience & Front of House Welcome and host guests with professionalism and warmth, ensuring every stay is memorable. Oversee the smooth running of guest arrivals, check-ins, and departures. Handle guest requests and feedback promptly and efficiently. Food & Beverage Oversight Coordinate daily F&B operations, ensuring impeccable service and presentation. Work closely with the kitchen team to maintain menu quality and timely service. Monitor stock levels, ordering, and cost controls in line with budget. Operations Support Act as second-in-command to the Lodge Manager in designated areas. Assist with rostering, training, and guiding team members to uphold service standards. Ensure operational procedures and brand standards are consistently met. Administration & Reporting Maintain accurate records of guest preferences, special requests, and operational checklists. Support with reporting on guest satisfaction, F&B costs, and operational issues. Minimum Experience & Requirements Matric; hospitality qualification advantageous. Minimum 35 years experience in Food & Beverage or Front of House in a luxury lodge/hotel environment. Strong interpersonal, communication, and organisational skills. Excellent guest-relations abilities with a genuine passion for hospitality. Ability to work under pressure in a remote, high-end environment. Valid RSA ID and Drivers Licence required.

Location: Hoedspruit, ZA

Posted Date: 8/9/2025