IT Systems Analyst

The role will include but not limited to: Analyse, maintain, and support enterprise applications, including ERP, CRM, HR systems, and other business-critical tools. Collaborate with users and stakeholders to gather and document system requirements and translate them into functional specifications. Monitor application performance, troubleshoot issues, and coordinate resolutions with internal teams or external vendors. Conduct system upgrades, patch management, and configuration changes with minimal disruption to business operations. Develop and maintain documentation related to systems, processes, and procedures. Assist in the implementation and rollout of new applications and systems, including testing, training, and support. Support data integrity, data migration, and integration between systems using APIs, ETL tools, or scripting. Ensure applications meet compliance, security, and performance standards. Provide Tier 2/3 support for escalated helpdesk issues related to enterprise systems and applications. Day-to-day systems support and issue resolution Configuration of proper systems access for the Group to optimise controls Manage/support project teams to implement new and update existing systems Test internal processes and procedures Delivery of system training Liaise with external stakeholders and system developers where necessary REQUIREMENTS Degree in commerce/business/accounting or IT Systems development and application systems experience Broad experience and knowledge of accounting systems ERP system experience Experience working in project and BAU environments Property Industry experience beneficial Ability to collaborate and train other staff Advanced Excel and computer software skills EXPERIENCE 3 years of experience in IT systems or application analysis/support. Experience with enterprise applications Familiarity with databases (SQL), reporting tools, and integration tools. SKILLS Up to date knowledge of current trends and practices relating to IT Applications Strong analytical and numerical skills demonstrating an ability to identify and react to emerging issues Strong interpersonal skills, able to manage conflict and maintain good relationships with key stakeholders Excellent standard of literacy and effective written communication skills Scripting or programming experience an advantage Ability to deal with a demanding workload which will include conflicting demands on time

Location: East London, ZA

Posted Date: 8/7/2025