Business Analyst - 2457

ESSENTIAL SKILLS REQUIREMENTS: Solution design involving all stakeholders (Business/Developers/UI/QA) Participate in stand-ups and meet with end users and other stakeholders and gather requirements Gather, Analyse and Implement new system requirements specifications System testing /parallel runs assist QA in testing systems/solutions Excellent data collection and analysis skills Working knowledge using Agile development methodologies Working knowledge of Confluence / Jira Any additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: Knowledge of ITPM, AWM (Advantageous) Excellent proficiency in the Agile Tool Chain (JIRA, Confluence, X-ray) Postman, Insomnia, or similar API platform to test APIs (REST APIs & Graphql APIs) Development background might be helpful (at least basic understanding of json and html code) Strategic and analytical thinking skills Ability to quickly identify and solve problems Ability to analyze and interpret data Ability to prepare and present reports Strong interpersonal and communication skills WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? Work experience, diploma / degree in business / IT environment. 5 to 8 years BA experience WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? Collaboration with Team Lead, Stakeholders, IT PO and Team regarding Operational topics Is responsible for the needs-based operating process within the agreed quality Ensures the operability and operational quality of the applications over the entire life cycle in the area of responsibility Ensures the implementation of all tasks and content of the process IT Operations (IT.03 Monitor and Operate IT Product) Controls the overall release and change management of the applications in the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures for the assigned applications Controls the measures to improve operational quality for the assigned applications Supports the product owner with operational issues Prioritizes the scope of operations of the applications to the product owner for the assigned applications Prioritizes the necessary operational scopes for in the product backlog for the assigned applications Decides all operational issues within the scope of the planned resources for the assigned systems and applications Supports the AWM Processes "Deliver & Operate IT Technology" and "Manage IT Governance" Controls the measurement and communication of the operation KPIs and defines the necessary measures to improve quality or the assigned applications Supports the LRE in postmortem handling of major and critical incidents Supports the LRE in all of its assigned tasks regarding the assigned applications Supports ITSCM tasks (e.g., IT emergency exercises) and tasks in manage availability Ensure that all processes are investigated / considered in obtaining the specifications of the user requirements. Propose and review system designs and evaluate alternatives. Review and present proposals / system solutions to IT Project Lead, DevOps Team, UI/UX team, QA Team, and Product Owner / Business team. Detailed documentation relevant to all stakeholders (Business/Developers/UX/QA). Assist with generating a work breakdown structure to estimate technical delivery and manage those deliverables with the technical team. Assist with identifying and mitigating risks on the project WHAT DO WE OFFER YOU? Cutting edge global IT system landscape and processes Flexible working of 1960 hours in a 12-month period High Work-Life balance Remote / On-site work location flexibility Affordable Group vehicle promotions (buying or leasing options available, terms and conditions apply) Highly motivating, energetic, and fast-paced working environment Modern, state-of-the-art offices Dynamic Global Team collaboration Application of the Agile Working Model Methodology

Location: Pretoria, Gauteng, ZA

Posted Date: 8/5/2025