Sales Executive - Shipping

DUTIES: Arrange appointments with customers minimum of 16 calls per week. Existing client list of customers to be serviced. Discuss and promote Company trade routes with customers including cross trades. Obtain competition information/activity from customers/gather Marketing Intelligence. Weekly call plan submitted by 14h00 on Friday for clients to be visited for the following week. Maintain existing business and vigorously develop new customers imports and exports. Sending quotations to customers imports and exports must be done in writing and filed in customer file within 24 hours. Respond to e-mails within 24 hours. Follow up on holding messages to principals. Weekly sales report on customers visited for the week by 14h00 on Fridays. Attending marketing meetings with customers/management Export/Import customer stats capturing in in-house programme on a weekly basis. Monthly marketing reports. Report on import liftings Report on export liftings Comparisons to previous month Report back on competition activities Report on target and tender accounts, i.e. volumes YTD Rate negotiations for imports and exports for the various trade areas that the Company service and follow up on quotes. Import RFAs for all customers (rate filing) (including free time) Conducting Survey reports as required. Updating partner codes for import and export customers Entertain customers at rugby, cricket, lunches, shows, etc. after hours or during weekends. Follow up on sales leads from Port of Load and contacting customers and reverting with rates and updating of RFAs. Following up on sales leads locally from freight forwarders, shippers, and exporters. Assist with conference preparation. Follow up on telesales reports daily. Follow up on outstanding monies demurrage, short payments from import and export customers. Consistently offer customers excellent service levels Assist Marketing team when staff are on leave or sick leave. Filing Prepare and circulate weekly booking forecast every Wednesday. Prepare Durban export port stats. Compile shipping report for the Clients monthly SLA review. Tender management and submission Ensure all queries are followed up and resolved within 24 hours. Any other duties as assigned. Matric 5 years experience Relevant shipping courses Sales & Marketing training courses (tertiary qualification advantageous) Excellent customer relationship skills High level work accuracy Computer/systems literate Ms Office, Excel, Word, Outlook and Powerpoint. Knowledge of customers and market share Excellent interpersonal skills (written and verbal communication skills) Knowledge of restrictions at various ports and commodities Valid drivers licence Own vehicle Ships Agency Experience a Must

Location: Durban, KwaZulu-Natal, ZA

Posted Date: 7/25/2025