Credit Controller

We’re partnering with a fast-growing lifestyle and retail brand based in Poole to find a proactive and detail-oriented Credit Controller to join their friendly finance team on a full time, permanent basis. This is a key role within the business, responsible for maintaining healthy cash flow and building strong relationships with customers and internal stakeholders. If you're someone who enjoys solving problems, staying organised, and taking ownership of the credit control process, this could be a great next step in your career. Key Responsibilities: Manage the full credit control process, including chasing outstanding payments via phone and email Allocate payments accurately and maintain up-to-date customer accounts Monitor aged debt and proactively follow up on overdue invoices Liaise with sales and customer service teams to resolve queries and disputes Prepare and distribute monthly statements and debt reports Maintain accurate records in line with internal procedures and audit requirements Support wider finance team with general accounts receivable tasks when required What We’re Looking For: Previous experience in a credit control or accounts receivable role Strong communication skills and a professional, customer-focused approach Excellent organisational skills and attention to detail Confident using finance/accounting systems and Excel (sage 200) Ability to work independently and collaboratively in a small, hands-on team A positive, proactive mindset and a willingness to continuously improve processes What’s on Offer: Competitive salary benefits 20 days holiday bank holidays (rising with service) Generous staff discount and annual product allowance On-site parking and relaxed office environment Early Friday finishes during the summer months

Location: Poole, BH18, GB

Posted Date: 7/16/2025