Installation & Operations Coordinator

Our client, an established and growing company within the interiors and construction sector is seeking a highly organised, proactive, and confident individual to join the team in a pivotal operational role. As Installation Coordinator / Account Manager, you will serve as the key point of contact between clients, suppliers, installation teams, and internal departments, ensuring projects are delivered efficiently, professionally, and to a high standard. This role involves managing the full lifecycle of installations, including quoting, scheduling, team coordination, job preparation, client liaison, and post-installation review. It is ideally suited to someone who thrives in a fast-paced environment and enjoys problem-solving, planning, and operational oversight. Shift: * Monday to Friday * 09:00am to 17:00pm Pay: * £40,000 to £50,000 per annum (DOE) Key Responsibilities * Manage the complete installation process from initial quote through to project completion * Liaise with clients, kitchen suppliers (e.g. Howdens, Wren), fabricators, and installation teams * Allocate team members to jobs based on skills, availability, and project requirements * Coordinate and schedule templating, delivery, and installation appointments * Prepare and manage quotations, raise invoices, and compile job packs * Monitor Right First Time (RFT) performance and maintain quality records * Support the achievement of RFT targets through feedback and process improvement * Arrange vehicle servicing and maintenance for the company fleet * Ensure all installation teams adhere to Health & Safety standards * Meet service level agreements and maintain high levels of client satisfaction * Collaborate with design and project teams to plan installation timelines * Maintain accurate internal records and scheduling systems * Deliver outstanding customer service and manage issues proactively About You * Experience in coordination, operations, or project management (ideally within construction or interiors) * Strong planning and organisational abilities with excellent attention to detail * Confident communicator with strong interpersonal skills * Comfortable working with both internal teams and external partners * Solution-oriented mindset and proactive approach to problem-solving * Proficient in spreadsheets, scheduling software, and data tracking tools * Knowledge of Health & Safety practices relevant to site-based work What’s on Offer * A key operational role within a busy and expanding business * Supportive and collaborative team culture * Involvement in high-end and bespoke projects * Opportunity to influence operational processes and performance outcomes * Career progression potential as the company continues to grow Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Accountancy & Finance, Professional & Executive, Automotive and Transport & Logistics sectors

Location: Newbury, West Berkshire, GB

Posted Date: 7/16/2025