Senior Sales Administrator

About Us Minuteman Press is a well established print and marketing support company based in Stoke on Trent. We have been delivering print excellence since the 1990s and owe our success to our commitment to customers and the relationships we have built within the industry. Minuteman Press is dedicated to providing customers with all aspects of design, marketing support and print solutions. Our company philosophy is to produce work which makes our clients proud. Role Overview As we continue to grow, we are seeking a hands on, highly organised and proactive Senior Sales Administrator to join our dynamic team. This is a key role to ensure that the daily operations of our office run smoothly and efficiently. This will be achieved by providing support to both staff and customers, by managing administrative tasks for the enhancement of customer satisfaction and also the growth of our business. The ideal candidate will possess strong computer literacy and excellent customer service skills which will enable them to contribute effectively to our sales processes. Skills and Experience Preferred sales support /customer service experience with a manufacturing company Excellent phone etiquette, written and verbal communication skills High level IT competency Confident and pro-active Strong attention to detail and accuracy Strong organizational and time management skills with the ability to prioritise tasks effectively Strong problem solving and decision making skills The ability to work under pressure and to deadlines Raise works orders and liaise with production Confident working both independently and as part of a small team Able to communicate at all levels in a professional manner A working knowledge of graphic software would be a distinct advantage but not essential Responsibilities Respond promptly to customer enquiries via inbound calls and emails ensuring a high level of service is maintained and orders are processed efficiently. Build and maintain strong client relationships to provide a professional first point of contact and encourage repeat business Work closely with team members and independently to meet company objectives Manage and support Directors in day to day operations

Location: Stoke-On-Trent, West Midlands, GB

Posted Date: 7/15/2025