Head of Operations

Role: Head of Operations Salary: £55,000 - £60,000 (circa. £85,000 OTE) Location: Leeds Key Responsibilities Operational Leadership: Provide strategic leadership and direction for all operational activities, including warehousing, distribution, strategy, continuous improvement and projects. Team Management: Lead and develop a high-performing, collective site operational team (up to 75 employees) through managerial & operational leads as direct reports. Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction. Commercial Responsibility & Budget Management: Develop and manage the operational site budget, ensuring financial objectives are achieved while maintaining service & quality. Performance Metrics: Continue to evolve the organisational approach to KPI's, whilst ensuring existing and new site standardisation. Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice. Process Optimisation: Continuously evaluate and improve operational processes to enhance efficiency, quality, and cost-effectiveness. Innovation: Support the business appetite to drive innovation, along with the adoption of new technologies to improve operational efficiency and customer satisfaction. Supplier Relationships: Manage UK commercial relationships with customers, suppliers and third-party service providers to ensure timely and cost-effective services. The Candidate The successful candidate for the Head of Operations role will have the following skills & experiences: A Logistics Distribution and Supply Chain Background (Ideally at a Head of Operations / Site General Manager level) - Essential. 5 Years proven Operations / Site / General Management leadership experience across Warehouse operations - Essential. Previous budgetary responsibility across medium sized DC operations in excess of £15m - Essential. A sector background within; FMCG, Food, Retail, E-Commerce - Advantageous but not essential. Strong leadership and team management skills, with a track record of developing high-performing teams - Essential. Prior commercial knowledge of the UK logistics and warehousing market - Essential. An individual truly excited by large scale growth challenges - Essential. Commutable to the Leeds area - Essential.

Location: Leeds, UK, GB

Posted Date: 7/15/2025