Key Account Manager

Are you a natural people person with a talent for sales and a passion for customer care? Do you thrive in high-energy environments, love presenting to corporate clients, and have a keen eye for numbers? Our client is seeking an experienced and driven Key Account Manager to help them deliver exceptional service and grow strategic client relationships. Key Responsibilities Create and Implement Key Account Action Plans Lead the creation and delivery of tailored client strategies. Conduct both virtual and in-person client appointments travel is required. Deliver effective product training. Confidently make executive-level decisions that benefit both the client and the business. Resolve client challenges proactively and effectively. Ensure all client actions and communications are completed and logged with Sales Support. Collaborate with internal teams on key projects, including onboarding new clients and managing large orders. Manage smooth and professional client handovers. Maintain Relationships with Key Decision Makers Schedule and deliver regular quality interactions with key decision makers. Build trust and long-term partnerships at a senior and corporate level. Present confidently and professionally in all client settings. Maintain and Increase Client Revenue & Margin Follow up on quotes and drive conversion. Proactively make outbound calls and appointments to: Expand existing revenue and margin streams through new products. Implement price increases Recommend product switch outs Identify and action value-add opportunities for clients. Promote relevant product offers and campaigns to generate awareness and uplift. Implement Strategies to Grow Sales Consistently meet or exceed KPAs and sales targets. Strategically identify opportunities to grow product category performance. Resolve Client Challenges Detect early signs of risk and implement fast, effective action plans to retain client confidence and satisfaction. What our client is looking for A natural people person outgoing, engaging, and professional in every interaction Confident presenter able to speak clearly and credibly to senior stakeholders and corporate-level decision makers Commercially minded understands pricing, margins, and cost-saving strategies Sales-focused and service-driven combines strong sales ability with exceptional customer service standards IT literate comfortable with CRM systems, data management, and reporting. HubSpot experience would be beneficial Organised and proactive stays on top of deadlines, appointments, and opportunities Willing to travel must be able to attend client sites across the UK as needed What our client offers Competitive remuneration package Free lunch and refreshments, free onsite parking, staff discount and company pension scheme PMI and access to Employee Bonus Scheme (post-probation) Supportive, team-based work environment Ongoing training and development 30 days annual leave including bank holidays (rising to 33 after 2 years' service) This role is on the road visiting customers, with some office-based work This role is 40 hours per week, 8:30am-5pm Monday - Friday

Location: South East, GB

Posted Date: 7/14/2025