FM Contracts Manager

Our client is seeking a highly experienced Facilities Management Contracts Manager with a strong background in construction and hard services. * Contract Management: * * Managing the performance of site teams against agreed Service Delivery Plans and Key Performance Indicators (KPIs). * Ensuring compliance with contract terms and conditions, including legislative and statutory requirements. * Managing the procurement of services and goods, ensuring value for money and efficiency. * Overseeing the invoicing and payment processes, minimizing aged debt and ensuring timely payments. * Client Relationship Management: * Building and maintaining strong relationships with key stakeholders, including the client, SPV (Special Purpose Vehicle), and internal teams. * Ensuring excellent customer service and meeting client expectations and demands. * Managing communication and reporting requirements related to the contract. * Operational Management: * Overseeing the delivery of FM services, including hard services (e.g., M&E maintenance), soft services (e.g., cleaning, security), and other related activities. * Managing budgets, forecasts, and financial reporting for the contract. * Ensuring the effective management of resources, including staff, contractors, and equipment. * Overseeing the management of projects related to building upgrades and asset replacements. * Safety and Compliance: * Ensuring compliance with health and safety regulations and company policies. * Monitoring and managing operational risks. * Ensuring compliance with quality management systems (e.g., ISO9001). * Team Management: * Leading and developing a team of Service Managers. * Providing guidance and support to team members. * Ensuring effective communication and collaboration within the team. Skills and Experience: * Proven experience in contract management, particularly within the facilities management sector. * Strong understanding of FM service delivery, including hard and soft services. * Excellent communication, negotiation, and interpersonal skills. * Proficiency in financial management and budgeting. * Knowledge of health and safety regulations and compliance requirements. * Experience in managing and leading teams. * Ability to build and maintain strong relationships with stakeholders Apply today

Location: Manchester, Greater Manchester, GB

Posted Date: 7/14/2025