Multi-Site Front of House Executive

Job Title: Front of House Executive (multi-site) Location: Mayfair, London Salary £33,500 We have an exciting opportunity for a Front of House Executive based in London on a permanent basis. The FOH Executive will look after the main front of house for high-end commercial properties in Mayfair, Oxford Street and Knightsbridge and be the main point of contact for occupiers and field initial queries. Key Responsibilities • Ensure the fundamentals of customer services are followed and delivery to the highest standards • Deliver a warm welcome and a fond farewell to clients, occupiers, visitors • Ensure front of house areas are always immaculately presented • Adhere to H&S protocols • Responding to telephone or email enquiries from internal or external clients • Ensure property visitor management processes are strictly followed • Deal with complaints and offer prompt resolutions, escalate where necessary • Data processing and management of databases • Log any property faults/issues with the helpdesk and inform the Facilities Management team • Build professional relationships with clients, occupiers, guests, and stakeholders • Carry out Quality Assurance Checks/walk arounds (inside and outside the building) What you need • Experience working within the Property Management sector (desirable) • Possess excellent communication, both written and verbal skills • Strong academic background with good Literacy and Numeracy skills • Intermediate knowledge of MS Outlook, Word, Excel, and PowerPoint Hours • Monday to Friday 8am – 5pm or 9am - 6pm (on-site).

Location: London,, GB

Posted Date: 7/14/2025