E-Commerce Executive

Position: Ecommerce Executive Location: Birmingham (Hybrid) Salary: £25,000 - £28,000 About the Company Our client is a growing digital agency specialising in high-performance e-commerce solutions. Their team combines strategic, creative, and technical expertise to build, optimise, and manage impactful online experiences for a diverse range of brands. Role Overview The Ecommerce Executive will support the delivery and ongoing management of website projects and client retainers. This role is ideal for someone with 1-2 years' experience using e-commerce platforms (particularly Shopify), strong organisational skills, and a passion for client success and digital growth. Key Responsibilities Project Management Manage planning and execution of e-commerce website projects Ensure projects are delivered on time, within scope, and on budget Act as a key point of contact for clients, ensuring smooth communication and issue resolution Retainer Management Oversee delivery of services within client retainers Monitor performance metrics and provide actionable recommendations Identify opportunities for upselling or adding further value Client Collaboration Build and maintain strong client relationships Understand client objectives and ensure services align with their business goals Provide regular updates, performance reports, and strategic insights Team Coordination Work closely with internal teams across design, development, and digital marketing Lead project kick-offs and maintain alignment across stakeholders on timelines and deliverables E-commerce Expertise Stay up-to-date on e-commerce trends, tools, and platform features Share insights internally and with clients to improve performance and user experience Advise on UX/UI best practices and website optimisation strategies Required Skills and Experience 1-2 years' experience in e-commerce, digital marketing, or web project management Strong understanding of Shopify and other e-commerce platforms Excellent time management and ability to juggle multiple priorities Clear and confident communicator, comfortable working with both technical and non-technical stakeholders Strong analytical skills with the ability to interpret data and drive improvements Proactive, solution-focused, and results-driven Benefits Generous holiday allowance Social events and team socials Performance-related bonus scheme Hybrid working model for flexibility Opportunities for professional development and growth If you're passionate about e-commerce and eager to develop your career within a dynamic and supportive agency environment, we'd love to hear from you

Location: Birmingham, West Midlands, GB

Posted Date: 7/14/2025