Repairs Officer/DLO Team Leader

Goodman Masson are currently working with a social housing organisation in East Anglia to recruit for an interim Repairs Officer/DLO Team Leader. Repairs Officer/DLO Team Leader – In-House Trade Team (DLO) Full-Time | Temporary | Field-Based | 37 Hours per Week | Monday to Friday Are you a proactive leader with a strong background in housing repairs and maintenance? Do you thrive in a fast-paced, hands-on environment where your decisions directly impact residents' quality of life? We're looking for a dynamic Repairs Officer to take day-to-day responsibility for a large in-house trade team delivering high-quality responsive repairs. This is a fantastic opportunity to shape and lead service delivery on the ground—ensuring homes are well maintained, safe, and places residents are proud to live in. What You'll Be Doing: Lead and coordinate a busy Direct Labour Organisation (DLO) workforce, ensuring quality, timeliness, and value for money. Conduct full property surveys, raise and manage work orders, and oversee completion to a high standard. Drive performance across reactive repairs, planned works, and compliance with health and safety legislation. Work with colleagues to champion innovation, customer satisfaction, and continuous improvement. Monitor quality standards through inspections, data analysis, and audits. Support with disrepair claims, insurance cases, mutual exchanges, and adaptations. Be part of the out-of-hours rota (including occasional weekend work). What We're Looking For: Experience managing repairs or voids services in a housing or property maintenance environment. Knowledge of relevant housing legislation, health & safety, and maintenance standards. Ability to lead field-based teams, manage multiple priorities, and solve complex operational issues. Strong communication, IT, and project coordination skills. Relevant qualification in Building Construction, Surveying, or a similar field (HND or professional membership such as CIOB or RICS desirable). NEBOSH or equivalent H&S training preferred. A full UK driving licence and business-use insurance. If this role is of interest, please email over your CV to

Location: East Anglia, GB

Posted Date: 7/14/2025