Account Manager

Role: Account Manager Duration: Full time, permanent role Salary: £35k–£40k benefits Based: Chichester Solid Recruitment is delighted to be recruiting for an experienced and customer-focused Account Manager to join a successful print business in Chichester, West Sussex. This is a fantastic opportunity for someone passionate about client services and growing key accounts within the industry. Job Summary for the Account Manager: As an Account Manager, you will be responsible for managing a portfolio of key client accounts, ensuring high levels of customer satisfaction and driving growth through strong relationships and a deep understanding of printing processes and client needs. Key Responsibilities: * Act as the primary liaison between clients and internal teams, ensuring clear communication and timely delivery of products. * Manage and grow existing accounts by identifying new opportunities. * Understand client specifications, artwork requirements, and compliance standards. * Work closely with production, design, and logistics teams to deliver on time and to specification. * Provide updates to clients regarding order status, lead times, and changes in production schedules. * Prepare and deliver quotes, proposals, and pricing adjustments. * Resolve client issues promptly to maintain high satisfaction levels. * Monitor market trends and competitor activity to spot new business opportunities. * Keep accurate records of client interactions and account status using CRM systems. Background for the Account Manager: * Proven account management experience, ideally within printing, packaging, or manufacturing. * Strong understanding of printing production processes, materials, and industry standards. * Excellent communication, negotiation, and interpersonal skills. * Ability to handle multiple projects and meet deadlines in a fast-paced environment. * Proficiency in CRM software and Microsoft Office Suite. Preferred Skills: * Familiarity with silk screen, digital, or offset printing. * Experience with clients in sectors like food & beverage, pharmaceuticals, or manufacturing. * Awareness of sustainability trends and compliance within packaging and labelling. If you’re an experienced Account Manager from the label / print / packaging / manufacturing background ready for your next challenge, Solid Recruitment would love to hear from you! Apply now and take the next step in your career

Location: PO19, Chichester, GB

Posted Date: 7/14/2025