Vehicle Damage Assessor

Job Title: Vehicle Damage Assessor (VDA) Location: Sunderland Salary: £30,000 - £45,000 per annum (DOE) Hours: Monday to Friday, 8:00am 4:30pm Join a Leading Automotive Repair Centre in Sunderland as a Vehicle Damage Assessor Were seeking a skilled and detail-oriented Vehicle Damage Assessor to join a busy and professional accident repair centre in Sunderland. This is a vital role in ensuring accurate repair assessments, smooth workflow, and a top-tier customer experience. Key Responsibilities: Create computerised repair estimates using Audatex Liaise with customers regarding repair details and estimated completion times Maintain accurate repair documentation and update internal systems Monitor vehicle progress through the repair process Collaborate with engineers and insurers to finalise repair authorisations Identify opportunities for additional retail (non-insurance) work Conduct mobile or on-site estimates as needed Support the wider team as required Requirements: Previous experience as a Vehicle Damage Assessor (VDA) Proficiency with Audatex estimating software Strong organisational and communication skills High attention to detail and a customer-first mindset Ability to manage multiple tasks in a fast-paced environment Whats in it for you? Competitive salary up to £45,000 depending on experience Bonus opportunities tied to performance Company pension scheme with employer contributions 33 days holiday including bank holidays (option to buy/sell up to 5 days) Wellbeing support including 24/7 GP access and income protection Opportunities for career development and training If you're an experienced VDA looking to join a respected and forward-thinking team in Sunderland, apply now or get in touch to learn more.

Location: Washington, Tyne and Wear, GB

Posted Date: 7/11/2025