Garden Center Manager

Job Description Job Description Job Purpose: - To oversee all aspects of the garden center's operations, ensuring profitability, customer satisfaction, and a thriving plant and product environment. This includes managing staff, inventory, merchandising, and maintaining high standards of quality and service within the Costellos ACE brand. Key Responsibilities: - Manage and motivate the garden center team, including hiring, training, scheduling, and performance management. - Oversee daily operations of the garden center, including opening and closing procedures, cash handling, and customer service. - Develop and implement strategies to achieve sales goals and maximize profitability within the garden center. - Manage inventory levels, ensuring appropriate stock of plants, gardening supplies, and related products, while minimizing waste and shrinkage. - Oversee merchandising and visual displays to create an attractive and appealing shopping experience for customers. - Maintain a high level of plant health and quality, ensuring proper watering, fertilization, pest control, and overall care. - Provide expert advice and guidance to customers on plant selection, care, and gardening techniques. - Ensure compliance with all company policies and procedures, as well as relevant safety regulations. - Monitor market trends and competitor activities to identify opportunities for growth and improvement within the garden center. - Collaborate with other departments within Costellos ACE to ensure seamless operations and a positive customer experience. - Manage the garden center's budget and expenses effectively. - Address customer inquiries and complaints in a professional and timely manner. - Maintain a clean, organized, and safe working environment for both staff and customers. Qualifications Required Education: - High School Diploma or equivalent; Bachelor's Degree in Business, Horticulture, or a related field preferred. Required Experience: - Minimum of 3 years of experience in retail management, preferably in a garden center or similar environment. - Proven experience in managing a team, including hiring, training, scheduling, and performance management. - Demonstrated success in achieving sales targets and managing inventory. - Experience with plant care, gardening techniques, and pest/disease management is highly desirable. - Experience with point-of-sale (POS) systems and inventory management software. Required Skills and Abilities: - Excellent customer service skills and the ability to build rapport with customers. - Strong leadership and communication skills, both written and verbal. - Ability to motivate and inspire a team to achieve common goals. - Strong organizational and time management skills with the ability to prioritize tasks effectively. - Ability to work independently and as part of a team. - Ability to handle multiple tasks simultaneously in a fast-paced environment. - Problem-solving and decision-making skills. - Basic computer skills, including proficiency in Microsoft Office Suite. - Physical ability to lift and carry up to 50 pounds. - Ability to work outdoors in various weather conditions. - Passion for gardening and plants.

Location: Edgewater, Maryland, US

Posted Date: 7/10/2025