Field Service Engineer I (m/f/d)

Join to apply for the Field Service Engineer I (m/f/d) role at WEYTEC 6 months ago Be among the first 25 applicants Join to apply for the Field Service Engineer I (m/f/d) role at WEYTEC Perform on-site installation and servicing of WEYTEC products Troubleshoot issues on-site and remotely and document findings Communicate issues effectively to escalation teams and R&D teams overseas and provide feedback to customers Clearly articulate product capabilities and give technical training/demonstrations to customers Staging preparation and support for customer projects Travel up to 75% including the possibility for international travel Responsibilities Perform on-site installation and servicing of WEYTEC products Troubleshoot issues on-site and remotely and document findings Communicate issues effectively to escalation teams and R&D teams overseas and provide feedback to customers Clearly articulate product capabilities and give technical training/demonstrations to customers Staging preparation and support for customer projects Travel up to 75% including the possibility for international travel Basic Qualifications Experience in a customer service or similar function with eagerness to learn 4 years working experience in computers, electrical, or audio-visual OR B.S. in Computer Science/Engineering, Electrical, or related field Familiarity working with computer hardware or hardware-based product solutions Understands basic networking, terminology, and common networking protocols (LAN, TCP/IP, DHCP) Knowledge and working experience with Windows and Windows applications Must have or can obtain a valid passport U.S Citizen Preferred Qualifications Great customer service skills Excellent communication skills - written and verbal Punctual and accountable Strong technical problem-solving and analytical skills Self-starter with abilities to establish priorities, work independently, and proceed with objectives without supervision Previous experience with video over IP or network streaming protocols (RTSP, RTP) Familiarity with multicast networking (PIM, IGMP) Experience with network switch configuration (ex. Cisco) What we offer Secure workplace at the world market leader Performance based incentives Wide range of training and further education courses Working in a small team Have we aroused your interest? Then we look forward to getting to know you and receiving your complete electronic application. Download job advertisement as PDF If you have any questions regarding this posting, please do not hesitate to contact Stein Lobo, Techincal Director - Americas: stein.lobo(at)weytec.com Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at WEYTEC by 2x Get notified about new Field Services Engineer jobs in Northeast, WV . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Location: Patos, Paraíba, BR

Posted Date: 7/10/2025