Debtors Clerk

Basic Educational Requirements and Experience Grade 12 essential General accounting exposure and understanding Cash allocation/reconciliation experience. Credit controlling Computer literacy MS Office, Outlook, Excel & Word Accounting Software - Microsoft Business Central (Navision/Dynamics) (Advantageous) Fluency in English essential Fluency in Afrikaans advantageous Job Objectives: To assist with the Credit Management function of the Business, Support Credit Controller in ensuring accurate customer accounts Promote good relations with external as well as internal customers Ensure a positive cash inflow via collections of debtor accounts Main tasks/ responsibilities: Account Management: Maintaining accurate records of customer accounts, including amounts owed, payments received, and credits applied Open new Customer Accounts Verify that PODs are uploaded and attached to the sales invoices on the system Payment Processing: Processing payments, allocating receipts to the correct accounts, and reconciling customer accounts Vetting of Accounts: Receive Credit Applications and check for completeness Obtain Reports from Credit Insurance Underwriter and Broker and assist with the vetting process Customer Communication & Interaction: Sending statements, final demands, etc. Addressing customer queries related to their accounts. Customer Returns Orders: Check for correctness on the System Follow up on outstanding return orders Ensure orders are posted and finalized daily Process of credit note after approval and goods has been returned to the warehouse Processing: Processing daily of various transactions (Credit Notes, Receipts, Customer Journals, etc.) Collections: Following up on overdue accounts and potentially initiating collection actions Cash Sales: COD customer - Ensure that credit limit is temporarily adjusted for the Sales Orders to be released Communication of the release of sales orders to the warehouse. Ensure that the Warehouse is processing daily the Cash and Credit Card receipts Assist the credit controller with queries from the Banks Debtors Finance department Assist the credit controller with audit requests Assist the credit controller with other requests and duties that may be required Assist with weekly cash flow forecasting Update of Notes on Business Central Adhere to monthly due dates Inform Customer Services of online sales receipts processed on the bank account, for release of Sales Orders Normal admin duties are relevant to the department Key Performance Indicators Accuracy of work done Quality of assistance Manage Sales Return Orders Customer Query Resolution Ongoing review and maintenance of Customer files and systems Target and Deadline driven, and Strict adherence to monthly deadlines Knowledge Corporate responsibility and ethics, Demonstrate sound financial practice, National Credit Act, and The companys ERP system (Business Central) and CRM Skills The ability to work in a team as well as individually Excellent written and verbal communication Good command of English and Afrikaans language Attention to detail Ability to work under pressure and meet deadlines, Communication and negotiation Flexibility to deal with multiple customer accounts Interpersonal Skills Good communication skills High level of confidentiality Trustworthy Accuracy and punctuality Deadline driven Team driven dynamic across all disciplines and functions Integrity.

Location: Kempton Park, ZA

Posted Date: 7/10/2025