Senior Assistant Director - IT Planning, Architecture and Governance

Senior Assistant Director - IT Planning, Architecture and Governance Join to apply for the Senior Assistant Director - IT Planning, Architecture and Governance role at Nanyang Technological University Singapore Senior Assistant Director - IT Planning, Architecture and Governance 2 days ago Be among the first 25 applicants Join to apply for the Senior Assistant Director - IT Planning, Architecture and Governance role at Nanyang Technological University Singapore Get AI-powered advice on this job and more exclusive features. Nanyang Technological University (NTU) Centre for IT Services (CITS) is searching for a highly experienced and strategic individual to join our dynamic team. If you're a seasoned IT professional with a passion for shaping the future of technology, we invite you to take on a pivotal role in driving our IT strategic planning, enterprise architecture, and governance initiatives. This role is critical for building a robust and resilient IT landscape at NTU. Your responsibilities will include: Architecting the Future: Establishing an Enterprise Architecture (EA) framework and IT Architecture blueprint. Driving IT Governance: Enforcing IT governance principles for compliance, risk mitigation, and investment optimization. Enhancing Service Excellence: Leading IT Service Management (ITSM) initiatives and obtain the ISO 20000 certification. Ensuring Business Continuity: Developing and maintaining IT Business Continuity Plan (BCP) procedures aligned with NTU's overall BCP and ISO 20000/27001 standards. Cultivating Talent: Contributing to the IT Capabilities plan and departmental training roadmap. We are seeking a proactive leader with a deep understanding of IT strategy, enterprise architecture, and governance best practices. You should possess exceptional communication and collaboration skills, with a proven track record of influencing stakeholders and driving complex projects to successful completion. Responsibilities IT Strategic Planning Support CIO to establish the multi-year IT Strategic Plan and the annual IT workplan including: Plan and facilitate IT strategic planning workshops and offsite meetings Conduct research on the technology trend and adoption in the education sector Create IT Strategic Plan and the annual IT Workplan Enterprise Architecture (EA) Establish the EA framework to align business strategy, processes, information and technology Develop and maintain enterprise-wide IT Architecture, as a common blueprint for the University in achieving cost efficiency, and alignment with the University’s strategic goals Co-chair / Key Member for the Architecture Review Forum / Solution Review Committee and ensure that IT Systems and Solutions are aligning with overall IT Architecture IT BCP Planning & Management Conduct IT Business Impact Analysis and IT Risk Assessment, identifying all critical IT systems, applications, infrastructure components and data that are essential for business operations Develop & maintain IT BCP procedures / DR Plans and work with ERM office to ensure alignment with NTU’s overall BCP plan, as well ISO20000 and ISO27001 frameworks Plan and conduct/support annual BCP related exercise, reporting and audit Function as a key participant in major incident response, activating the relevant DR plans and coordinating IT recovery effort as well as liaising with other business units Develop and deliver IT BCP training, educating IT staff on their roles and responsibilities IT Service Management (ISO20000 certification) Lead the ISO20000 certification to ensure the IT Service Management System (SMS) consistently delivers quality IT services meeting business and customer needs, through continuous improvement and adherence to best practices Act as the Primary Management Representative for ISO20000 audit Deputy System Owner for ITSM components in ServiceNow Platform, ensuring the various ITSM components (e.g. Incident Management) are effectively implemented/enhanced as per the approved processes Collaborate with the ServiceNow development team to implement the approved processes within the platform IT Capabilities Development Establish the IT capabilities development plan and annual IT training plan Collaborate with HR Business Partner to enhance IT Job family and competencies, where needed Requirements Degree in Computer Science, Computer Engineering, Software Engineering or related disciplines Certified in TOGAF, ITIL, ISO 20000 or PMP is desired Minimally 12 years of relevant IT experience, with a significant portion dedicated to IT strategic planning, enterprise architecture, or IT governance roles within a large and complex organization. Experience in the education sector is a plus Demonstrated experience in developing and implementing multi-year IT strategic plans and annual work plans, effectively aligning IT initiatives with organizational goals Hands-on experience in developing IT architecture blueprint and/or leading IT Service Management initiatives Knowledge of ServiceNow tool is a plus Hands-on experience in developing, maintaining, and aligning IT BCP procedures with organizational BCPs Experience in contributing to or leading IT capability development and training roadmap initiatives. Excellent interpersonal and stakeholders’ management skills Ability to think critically and to facilitate, influence and collaborate effectively Exceptional communication and presentation skills Able to work independently and in cross-functional teams We regret that only shortlisted candidates will be notified. Hiring Institution: NTU Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries Higher Education Referrals increase your chances of interviewing at Nanyang Technological University Singapore by 2x Sign in to set job alerts for “Assistant Director of Information Technology” roles. Senior Manager / Assistant Director, Information Technology (IT DevOps Engineer) - 2 year contract We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Location: Singapore, Pedra Branca, SG

Posted Date: 7/10/2025