Pyramid Consulting, Inc

Desktop Support Specialist

Job Location

Nocera Superiore, Italy

Job Description

We're Hiring | Desktop Support L2 Engineer – Nocera, Italy Location: Nocera Superiore, Italy Duration: 6 Months (with possible extension) Start Date: Immediate Joiner Preferred Languages Required: Italian & English (both mandatory) Role Overview: We’re looking for a skilled and proactive Desktop Support L2 Engineer to join our team in Nocera, Italy. This is an onsite role requiring hands-on experience in IT support, hardware/software troubleshooting, and end-user service. Responsibilities: Provide L2 support for desktops, laptops, printers, and mobile devices. Troubleshoot hardware and software issues (Windows OS, O365, etc.). Install, configure, and maintain systems and applications. Support network connectivity issues and escalate when required. Collaborate with global IT teams and document all support activities. Requirements: 3 years in desktop or technical support roles. Strong knowledge of Windows OS, Microsoft Office Suite, and common IT tools. Experience with ITSM tools and ticketing systems. Fluent in Italian and English . Excellent communication and customer service skills. Interested or know someone suitable? Apply now or reach out directly via DM. DesktopSupport L2Support TechnicalSupport HiringNow ITJobs Nocera ItalyJobs ItalianEnglish ImmediateJoiner

Location: Nocera Superiore, Campania, IT

Posted Date: 7/9/2025
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Pyramid Consulting, Inc

Posted

July 9, 2025
UID: 5280792649

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