Helpdesk Advisor

Helpdesk Advisor – Construction Industry Location: Bolton Salary: Up to £30,000 per annum Hours: Full-Time | Monday to Friday, 8:00am – 5:30pm Contract: Permanent Position We are currently recruiting for an experienced Helpdesk Advisor to join a well-established construction business based in Bolton. This is an exciting opportunity for someone who has previously worked within the construction industry and holds a Health & Safety qualification (such as NEBOSH or IOSH). What's in it for you? • Salary up to £30,000 per year (depending on experience) • Friendly and supportive team environment • Long-term job stability in a growing company • Office-based role with sociable working hours (no weekends!) The Role: As a Helpdesk Advisor, you'll act as the first point of contact for incoming enquiries and job requests from construction sites and internal teams. Your role will involve: • Handling calls and emails from site teams, clients, and suppliers • Logging, prioritising, and allocating jobs to engineers and subcontractors • Ensuring compliance with health and safety processes and documentation • Liaising with site managers and providing admin support • Maintaining accurate records of job statuses and deadlines About You: • Previous experience in a Helpdesk, Admin, or Coordinator role • Background in the construction industry is essential • Holds a Health & Safety qualification (NEBOSH or IOSH) • Strong organisational and communication skills • Proficient with Microsoft Office and confident using internal systems This is a fantastic opportunity for someone who thrives in a fast-paced environment and is looking to join a company where they can really make an impact. Apply now or call Regional Recruitment Services on 0116 485 0057 for more information or email

Location: North East, GB

Posted Date: 7/6/2025