Team Lead - Therapeutic Coach

Team Lead - Therapeutic Coach page is loaded Team Lead - Therapeutic Coach Apply locations Santa Maria - 421 East Betteravia Rd - Suite 202 time type Full time posted on Posted 2 Days Ago job requisition id R021931 If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities: Provides oversight and supervision of the START Therapeutic Coaches through regular check-ins, providing regular feedback, coaching and conducting discussions related to performance or other concerns. Assigns cases to Therapeutic Coaches and assists with scheduling, planning and clinical plan development related to assigned caseloads, ensuring appropriate frequency of visits and coordination with Coordinator based on level of support needed, activity level and/or project scope (e.g. tier). Assists Therapeutic Coaches with identifying appropriate strategies and interventions to meet the goals of the service for persons supported, develops materials for coaching sessions and provides triage of issues as needed; escalates complex cases to supervisor or other START clinical staff accordingly. Monitors completion of all necessary trainings for staff across assigned region, to ensure compliance with YAI policies, timelines and other applicable rules or regulations. Assists with referrals for coaching,including facilitation of admission planning meetings, screening for enrollment in START coaching services, completion of coaching intake assessments across assigned region(s) consistent with applicable timelines and/or referrals to clinical team, Medical or Clinical Director or applicable State agencies, as appropriate. Collaborates with the Coordinators and Clinical Director in all aspects of planning and scheduling related to START Therapeutic Coach utilization, including assuring availability of emergency coaching services when deemed necessary by the team. Regularly communicates with the caregivers and circles of support of persons receiving coaching services to monitor services and progress, providing updates regarding care and/or concerns or issues and providing education and assistance to support systems when needed. Ensures that all coaching activities are appropriately documented by staff and completes and maintains all applicable documentation, paperwork and/or records on a timely basis including resolution of concerns and reporting of incidents. Accurately enters and ensures Therapeutic Coaches have entered all required data into START Information Reporting System (SIRS) and eVero/Digital Agency, as well as other appropriate systems, as required by state, on a timely and contemporaneous basis. Communicates with the START clinical team regarding the person’s and caregiver’s responses to therapeutic coaching to track progress and evaluate strategies to incorporate into the Cross Systems Crisis Prevention and Intervention Plan. Participates in recurring consultation, staff and other meetings with START leadership, clinical team andSTART Therapeutic Coaching program. Supports regular outreach with community partnersto maintain linkages and relationships. Facilitates discharge planning meetings and ensures all assessments and data are completed and collected to support successful transition out of therapeutic coaching services. Serves as Administrator-on-Call (Available/On Call Supervisor) on a regular, rotating basis with other program leadership and provides coverage participating in 24/7 on-call crisis support, if needed. Completes and maintains all necessary trainings based on assigned program/region to ensure compliance with YAI policies, NCSS and applicable state regulatory agency (e.g. OPWDD, DDS) requirements, including obtaining and maintaining START Coordinator certification. Participates in the Center for START Services National Network (NCSS), which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference and/or other START events, as recommended. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). Performs all other duties as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g., lifting, assisting lifting, standing, etc.) Master’s degree in Mental Health, Psychology, Counseling, Social Work or other Human Services field; and At least (two) 2 years' experience working with the I/DD population and/or behavioral health needs; and Experience in therapeutic programming for people with challenging behavior including familiarity with expressive therapies (music therapy, art therapy, recreational therapy, occupational therapy, etc.); or Satisfactory combination of education, experience and/or training as authorized by START /NCSS and/or appropriate State regulatory agency (e.g. OPWDD, DDS, etc.); however, all START Therapeutic Coaching Leads must have at least a Bachelor’s degree in human services discipline. Successful completion of START Coordinator Certification training within 12 months of appointment, including demonstration of competencies in all associated areas. Ability to provide on-call coverage for crisis services on a regularly recurring basis, as designated by START leadership in assigned region beyond regular work hours including weekdays, weekends, evenings and/or overnight on a 24/7 basis, as required. Ability to travel regularly across assigned region(s) to conduct in-person coaching sessions and visits as required by caseload and to occasionally travel across other regions within state of operations and/or to other states as needed for NCSS meetings or events. Ability to meet essential physical demands of position including having the physical capacity to implement supports which includes using hands to handle, finger or feel objects, tools or controls; walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; ability to lift, carry and transport items needed for therapeutic interventions performed in a variety of environmental settings, weighing up to 25 pounds to/from sessions, as needed and ability to implement crisis intervention plan if/as needed, which may include running. Valid Driver's License required for California and New Jersey assignments; strongly preferred for assignments in New York, especially in areas with limited public transportation. Ability to work with complex systems and an interest in the population is essential. Exceptional interpersonal and problem-solving skills. Independent and organized with strong communication and writing skills. Highly flexible personality type and willingness to take initiative. Preferred Qualification Requirements ( desired requirements beyond MQRs above) Familiarity with START program and services Two (2) or more years’ experience supervising others in the implementation of direct service Experience working with individuals with I/DD with cooccurring diagnoses and complex behavioral needs Experience working with families and/or social service providers Verbal and/or written fluency in Spanish highly preferred; fluency in other language(s) may be preferred based on assigned region(s) and caseload Salary: $100,000 - $100,000 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. About Us Our Roots: YAI was launched in February of 1957 out of a small school in Brooklyn, New York. Initially staffed by Co-Founders Bert MacLeech and Pearl Maze MacLeech alone, their pilot program served just seven people. According to Bert, from its very beginning YAI has been dedicated to providing innovative services for the I/DD (intellectual and/or developmental disabilities) community. MacLeech envisioned a, “total life adjustment approach, emphasizing personal growth, social responsibility, employment goals, and the development of independence for the individual.” At a time when institutional living was the norm for people with I/DD, this vision was nothing short of revolutionary. YAI Today: Today, YAI has a team of over 4,000 employees and supports over 20,000 people in the I/DD community. This extraordinary growth shows the ongoing need for these important services, and YAI’s success in offering them. YAI supports people with autism, Down syndrome, and Cerebral Palsy, among others. Operating throughout Downstate New York and Northern New Jersey, YAI now offers more than 300 programs for people of all ages. Better Together: At YAI, we are driven by our mission of living, loving, working, and learning. This applies not only to the people we support, but to our staff as well. Commitment and passion for the work continue to unite employees and drive the organization forward. Empowering the people we support to reach their goals remains at the heart of our organization. J-18808-Ljbffr

Location: São Francisco De Assis, Rio Grande do Sul, BR

Posted Date: 7/5/2025