Business Development Director - CRM consulting

What's our story? Novera Solutions (part of the Synapse Group) is a top-tier CRM & Salesforce consulting firm in Belgium. Novera is transitioning from a startup phase to an ambitious growth stage. To accelerate our expansion, we’re looking for a strong leader in sales of consulting services. In our entrepreneurial culture, this role expands from designing strategy to executing hands-on prospection. Your leadership will directly influence our revenue growth and market dominance. Our core business lies in guiding mid-market and corporate clients through complex CRM transformations - from vision to execution. Our culture is built on core values of human-centric leadership, entrepreneurship, excellence, and customer success . This role is strategic and offers a clear path to partnership , driven by your performance and impact. What will you do? Design replicable and scalable commercial strategy . In other words build and structure the “Novera way of selling”. Identify, approach and convert potential clients , understand their needs, and craft tailored CRM solutions. Own the client relationship and guide their CRM vision across all related business processes. Provide strategic advice on sales, service, and marketing alignment within a CRM framework. Oversee CRM project lifecycles - from initial scoping to final delivery - ensuring excellence throughout. Own the commercial pipeline - from opportunity sourcing and pitch development to deal closure and client onboarding. Collaborate on marketing and thought leadership activities to create campaigns that drive leads and position Novera as a CRM authority . Contribute to strategic and operational management activities across the company. Who is the perfect match? Whether you come from a consulting background with business development experience, or vice versa, this role is for professionals who blend business development with strategic thinking. Experience & Expertise At least 8 years of experience in selling IT, CRM or strategy services in digital transformations. Deep knowledge of the CRM ecosystem (preferably Salesforce) and proven strategic thinking around CRM implementations. Track record in prospecting, converting, and growing client accounts. Proven ability to manage and oversee complex digital transformation projects. Leadership & Business Acumen Ability to mentor, develop and manage high-performing teams . Strong commercial drive with a successful track record in outbound business development and sales within a consulting environment. Experience in navigating customer environments , managing stakeholders and solving complex problems. Experience in managing P&L and contributing to strategic growth. Excellent communication, organizational, and problem-solving skills. Entrepreneurial Spirit Proactive, result-driven, and eager to take ownership. Thrives in a dynamic, fast-paced environment with shifting priorities. Others Fluent in English, and either Dutch (preferred) and/or French. A deep understanding of the Belgian IT & consulting market. Willingness to join our office in Zaventem several times a week. Feel like a good match? Apply and let's have a talk!

Location: Zaventem, Flemish Region, BE

Posted Date: 7/3/2025